Please read these Terms of Use (the "Agreement" or "Terms of Use") carefully before using the services offered by Spacetwin, LLC or Spacetwin.com or Spacetwin.net (together “Spacetwin” or the “Company”). This Agreement sets forth the legally binding terms and conditions for your use of the website at www.spacetwin.com, all other sites owned and operated by Spacetwin that redirect to www.spacetwin.com, and all subdomains (collectively, the “Site”), and the service owned and operated by the Company (together with the Site, the “Service”). By using the Service in any manner, including, but not limited to, visiting or browsing the Site or contributing content, information, or other materials or services to the Site, you agree to be bound by this Agreement.

Terms of Service

Published on June 12, 2018.

Terms of use

Thanks for using our products and services (“Services”). The Services are provided by Spacetwin LLC, located at San Diego, CA 92009, United States. By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Use License

By purchasing or using any of our services or accessing any of our materials or website, you agree to all terms and conditions within. Under no circumstances may this license be used for any of the following:

  1. modify the materials or copy the materials in any way;
  2. use any of the materials or services listed for any commercial purpose, or for any public display (commercial or non-commercial);
  3. attempt to decompile, recreate, edit or reverse engineer any software contained on Spacetwin’s website;
  4. remove any of our copyrights, material, or other proprietary notations from the website or information provided; or
  5. transfer any of the materials to any other person or “mirror” materials on another server or otherwise.

This license shall automatically and immediately terminate if you violate any of these restrictions above or within and may be terminated by Spacetwin, the company at any time. Upon terminating your use of our services, viewing of our materials or upon the termination of this license, you must destroy any downloaded materials or information obtained from the company in your possession whether in electronic or in printed format.

Disclaimer

The materials on Spacetwin's web site are provided “as is” and Spacetwin makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Spacetwin does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on our website, informatin mentioned by Spacetwin anywhere on the internet or otherwise relating to such materials or on any sites linked or related to this site or social media accounts in any way.

Limitations

In no event shall Spacetwin or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Spacetwin’s website or online presence in any way, even if Spacetwin’s authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Billing

Payments on Spacetwin's website are processed using either PayPal’s secure system or a secure and verified payment gateway (ie. Stripe), with no sensitive financial information being input through our website but rather direction through the secure 3rd party payment system provider. Secure methods of accepting payments are all processed using SSL encryption. By purchasing our services or information, you are explicitly agreeing that you clearly understand and agree to what you are purchasing and will not file a fraudulent dispute via PayPal, credit card or debit card institution. Furthermore, you have authorization to use the credit card, debit card, PayPal account or any other payment source used to make the purchase. Upon a fraudulent attempt to file a dispute or chargeback, we receive the right, if necessary, to reset all followers and likes, terminate your account and/or permanently ban your account, screen names associated with the purchase of said information or service, and/or IP address as decided upon by our security or billing department. Users and customers acknowledge chargebacks, disputes, or payment reversals will not be carried out prior to discussing the situation with our support team and obtaining prior approval from our team first, at all times.

Revisions

The materials appearing on Spacetwin’s website could potentially include technical, typographical, or photographic errors. Spacetwin does not warrant that any of the materials on its website are always accurate, complete, or up to date. Spacetwin has the right to make changes to the materials contained on its website any time without notice to anyone, including users or customers. Spacetwin does not make any commitment to update the materials at any time and is not required to do so.

Links

Spacetwin links to 3rd party websites and does not always review all of the websites linked to its own website. Spacetwin is also not responsible for the contents of any such linked site or 3rd party materials. The inclusion of any link on the Spacetwin website or in Spacetwin materials or information does not imply endorsement by Spacetwin of the linked website. Use of any such linked website or 3rd party material or information is at the user’s own risk.

Site Terms of Use Modifications

Spacetwin is within it's full rights to revise these terms of use for its website anytime without notice to anyone, including users or customers. By using the Spacetwin website you agree to be bound by the then current version of these Terms and Conditions of Use as they stand on the date of use.

Governing Law

Any claim relating to Spacetwin’s web site shall be governed by the laws of the State of California without regard to its conflict of law provisions. General Terms and Conditions applicable to use of its website as well.

Support

We generally respond to all inquiries within 24 hours. For any sales or technical questions, please email us at support@spacetwin.com.

Refunds

Customers of Spacetwin who are not completely satisfied with our services may request a full refund within the first 30 days of their purchase. This request does not warrant the right to a refund as they must be approved and authorized by our team first. All approved refunds will be processed through our customer support agents who can be reached at support@spacetwin.com. Refunds are not applicable to free credits or services already fully delivered. Spacetwin reserves the right to meet customer satisfaction and all refunds must be processed in due diligence and due process.

Service

Spacetwin is not affiliated with Instagram or any Social Media Platform third-party partners in any way. It is always your sole responsibility to comply with Instagram rules and any legislation that you are subject to locally or otherwise. You use Spacetwin at your own risk at all times. We are not responsible for your actions and the consequences of your actions. We are not to blame in any way if your Instagram account is banned for any reason at all. Our team has never had an account banned but that fact does not guarantee any action of yours can potentially do so. No email other than support@spacetwin.com will ever ask for a social media platform password. When your username and password are required for Instagram or another platform, it is to obtain required information for the Instagram API or for our professionals to manage and grow your account on your behalf. We do not store your password, do not give away any passwords, or otherwise distribute passwords to any third parties for any reason. We will not post or comment on your account’s behalf or otherwise without that being a specific service that your ordered which requires us to do so.

The expected number of followers, likes and views are not guaranteed to you at any time or in any way. We simply do not control the behavior of others and can't force anyone to stay as a follower of your account on any platform. We can’t guarantee the continuous, uninterrupted or error-free operability of the services provided as well. It is always the sole responsibility of the Spacetwin customers and users to ensure that their accounts are set to “public” while using the Spacetwin service or services. Any downtime of service in relation to a client changing their profile settings to “private” will not result in any refunds or payment reimbursement for that period of time.

You agree that upon purchasing Spacetwin's service or using any information provided by Spacetwin, that you fully and clearly understand and agree what you are purchasing and will not file a fraudulent dispute via the payment processor used to purchase such service or obtain such information. We reserve the right to modify, suspend or withdraw the whole or any part of our service or any of its content at any time without notice and without incurring any liability. It is your sole responsibility as a Spacetwin user or customer to check whether these Terms have changed at the time of use.